Shipping policy

Shipping Policy

Where we ship. We currently ship within Australia.

Shipping cost. Free standard shipping on all Australian orders.

Dispatch. Orders are dispatched within 1 to 2 business days from our Victorian warehouse. You will receive tracking by email once your order ships, so you can follow your parcel with Australia Post.

Delivery times. Delivery times vary by location across Australia. You can track your parcel at any time using the link we email you.

Discreet packaging. Every order ships in plain, unbranded packaging. The sender shows Visora Group Pty Ltd and your bank statement shows a generic descriptor, so your purchase stays private. It arrives ready to gift, with no wrapping needed.

Contact. Questions about your order? Email info@thenox.com.au.